PRIVACY

POLICY

Effective Date: FeB 2024

Introduction

Welcome to Socium TaaS. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@socium.team.

Information We Collect

Welcome to Socium TaaS. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@socium.team.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Name
  • Email Address
  • Phone Number
  • Address
  • Payment Information
  • Any other information you voluntarily provide to us

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website.

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

    How We Use Your Information

    We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

    We indicate the specific processing grounds we rely on next to each purpose listed below:

        • To facilitate account creation and logon process.
        • To send administrative information to you for business purposes, legal reasons, and/or potentially contractual reasons.
        • To fulfill and manage your orders.
        • To manage user accounts.
        • To deliver services to the user.
        • To respond to user inquiries/offer support to users.
        • To send you marketing and promotional communications.
        • To deliver targeted advertising to you.
        • To post testimonials with your consent.
        • To request feedback.
        • To protect our site.
        • To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
        • To respond to legal requests and prevent harm.

    Sharing Your Information

    We may process or share your data that we hold based on the following legal bases:

    • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
    • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
    • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
    • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
    • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

    Cookies and Tracking Technologies

    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

      Data Retention

      We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

        Data Security

        We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process.

        However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

          Your Privacy Rights

          In some regions (like the European Economic Area), you have certain rights under applicable data protection laws.

          These may include the right to

          (i) request access and obtain a copy of your personal information
          (ii) request rectification or erasure
          (iii) restrict the processing of your personal information
          (iv) if applicable, to data portability.

          In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

          Changes to This Privacy Policy

          We may update this privacy notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on our website and updating the “Effective Date” at the top of this privacy policy.

          Contact Us

          If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), Rafael Walton, by email at raf@socium.team, by phone at + 44 (0) 208 057 0272, or by post to:

          Socium Ltd
          34 Lime Street
          London
          EC3M 7AT

          Thank you for taking the time to read our privacy policy

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